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Privacy Policy

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Last updated: 30th December 2025

1. Introduction

At Dawat-e-Islami UK ("we", "us", "our"), we are committed to protecting the privacy and security of the personal data we collect about our donors, service users, customers, community members, supporters, staff, volunteers, and other individuals ("you", "your").

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Donate to us
  • Sign up to newsletters or communications
  • Use our services or participate in our programs or activities
  • Engage with our websites, social media, or events

For the purposes of UK data protection law, Dawateislami UK is the data controller, unless otherwise stated.

Registered address: Maudsley Street, Bradford, BD3 9LE

We are registered with the Information Commissioner's Office (ICO). ICO Registration Number: Z3204612

If you have any questions about this Privacy Policy or how we use your personal data, you can contact us using the details in Section 13.

2. How We Collect Your Personal Data

"Personal data" means any information that can identify you as an individual. This does not include anonymised data.

We collect personal data in a variety of ways, depending on how you interact with us, including when you:

Make a donation
Use or access our services or programs
Visit or interact with our websites or social media channels
Contact us by phone, email, post, or online forms
Subscribe to newsletters or marketing communications
Enter competitions or events
Apply for a job, volunteer role, or placement
Raise a complaint, concern, or enquiry

3. Personal Data We May Collect

3.1 Categories of Personal Data

We may collect and process the following types of personal data:

Name and title
Email address
Postal address
Telephone number
Payment and transaction details
Tax information and Gift Aid declarations
Marketing and communication preferences
Records of correspondence and communications
Information required to deliver our services

3.2 Additional Data

This list is not exhaustive. In some circumstances, we may need to collect additional personal data to meet legal, contractual, or operational requirements. Further details are set out in Section 6.

4. If You Fail to Provide Personal Data

Where we need to collect personal data to comply with legal obligations, perform a contract, or pursue our legitimate interests, and you fail to provide that data, we may be unable to provide services, process donations, or allow participation in programmes or activities. We will inform you if this applies.

5. Lawful Basis for Processing

Under the UK GDPR, we must have a lawful basis for processing your personal data. We rely on one or more of the following:

Consent

where you have given clear permission

Contract

where processing is necessary to perform a contract with you

Legal obligation

where processing is required by law

Legitimate interests

where processing is necessary for our charitable and operational purposes, provided your rights do not override those interests

6. How We Use Your Personal Data

We use personal data to carry out our charitable objectives and organisational activities, including:

  • Processing donations and payments
  • Delivering services, programs, and activities
  • Managing supporter, donor, and service user relationships
  • Communicating with you about our work, appeals, and impact
  • Sending marketing communications (where permitted)
  • Administering Gift Aid and meeting tax obligations
  • Responding to enquiries, complaints, and feedback
  • Maintaining accurate records and compliance

Special Category Data: Where we process special category data (such as health, ethnicity, or religious beliefs), we will only do so with your explicit consent or where otherwise permitted by law.

Children's Data: Where we process personal data relating to children or young people, this will be done with appropriate consent and safeguards in place, in accordance with UK data protection law.

7. Cookies and Online Tracking

When you visit our website, we may use cookies and similar technologies to enhance your browsing experience, understand how our website is used, and for analytics purposes. Cookies may be temporary (session cookies) or stored on your device for repeated use (persistent cookies).

We will obtain your consent to non-essential cookies when you first visit our website. You may change your cookie preferences at any time through our website settings or your browser.

For more information, please refer to our separate Cookie Notice available on our website.

8. Marketing and PECR Compliance

We comply with the Privacy and Electronic Communications Regulations (PECR) in addition to UK GDPR. This covers direct marketing via email, SMS, or telephone.

Consent

Where required by law, we obtain your explicit consent before sending marketing messages.

Opt-out

You can withdraw consent or object to marketing at any time using unsubscribe links or by contacting us directly.

Legitimate interest

In some cases, we may rely on legitimate interests to contact you, but you always have the right to object.

Important: We never sell your personal data to third parties for marketing purposes.

9. Sharing Your Personal Data

We may share your personal data with:

We will never sell your personal data to third parties for marketing purposes.

10. International Transfers

We do not routinely transfer personal data outside the UK. Where international transfers are necessary, we will ensure appropriate safeguards are in place, including:

  • Adequacy decisions
  • International Data Transfer Agreements (IDTAs)
  • Transfer Risk Assessments (TRAs)

11. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. Retention periods are defined in our Retention Policy.

12. How We Protect Your Data

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. Data is stored on secure systems and access is restricted to authorised personnel only.

13. Your Rights

You have rights under UK GDPR, including the right to:

Be informed

about how your data is used

Access

your personal data

Rectify

inaccurate or incomplete data

Erase

your data (in certain circumstances)

Restrict processing

of your data

Object

to processing, including direct marketing

Data portability

receive your data in a portable format

Not be subject

to automated decision-making

Response Time: We will respond to valid requests within one month.

14. Contact Details and Complaints

If you wish to exercise your rights or have questions about this policy, please contact:

Email

[email protected]

Phone

01274 442612 | +44 (0)203 856 5999

Right to Complain

You have the right to lodge a formal complaint with the UK Information Commissioner's Office. Full details may be accessed on the complaints section of the ICO's website:

https://ico.org.uk/make-a-complaint/

ICO – Wycliffe House

Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulation, or our processing activities. The latest version will always be available on our website.

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